SECURE DIGITAL CITIZEN INTERACTIONS
Deliver Secure Government Services with Entrust
Your citizens want secure seamless access to government services. Whether they’re crossing borders, applying for benefits, renewing their driver’s license, or paying taxes, how you enable citizens impacts their engagement and trust in government.
Entrust solutions enable governments to provide secure digital citizen interactions and e-government service delivery, including identity verification, eVisas, seamless travel, and government ID credential issuance.
Key Benefits
IMPROVE CITIZEN EXPERIENCE & SERVICE DELIVERY
Create best-in-class citizen experiences and increase citizen engagement with digital-first, e-government service enablement and delivery.
ACCELERATE DIGITAL TRANSFORMATION
Easy to deploy, maintain, and scale with a composable environment that preserves architectural investment and promotes consistency with policy and process implementation at the core as well as reusability of functional capabilities.
REALIZE UNIVERSAL CITIZEN ACCESS
Employ digital, physical, and/or hybrid citizen credentials to ensure universal access to digital government services.
PROTECT CITIZEN IDENTITIES & PRIVACY
Protect the integrity and authenticity of citizen identities and data with cryptographically bound options for citizen enrollment and onboarding, credential issuance, and service delivery.
REDUCE BENEFITS FRAUD
Apply the highest levels of assurance to remote citizen identity verification, benefits enrollment, and delivery to mitigate the risk of fraud.
STRENGTHEN BORDERS
Provide border management and control agencies with accurate citizen identity information early to mitigate risk and keep bad actors out.
IMPROVE CYBER RISK POSTURE
Employ native cryptographic support embodying end-to-end trust for secure e-government service delivery. Be compliant with NIST guidelines for digital identity proofing and authentication and EU’s eIDAS Regulation.
INCREASE CITIZEN ENGAGEMENT
Deploy a digital-first solution – mobile and portal – focused on providing a superior user experience for secure seamless interactions that drive citizen engagement.
DEPUTY MINISTER
- Apply highest levels of assurance for government service enablement and delivery to mitigate risk of bad actors
- Maintain compliance
CISO
- Accelerate digital transformation efforts with a composable solution that is easy to deploy, maintain, and scale
- Ensure end-to-end trust for digital government services
CHIEF CITIZEN EXPERIENCE
- Empower citizens with secure and seamless access to digital government services
- Gain rich insights into citizen onboarding, credentialing, and transaction enablement
CITIZENS
- Realize convenient secure access to government services
- Engage with government agencies on your terms – digital, physical, and/or hybrid
SYSTEMS INTEGRATORS
- Work with a proven solution provider with a global track record of supporting government trust infrastructure and high-assurance credentials
- Access a composable solution that you can wrap your repeatable services and solutions around
GOVERNMENT PARTNERS
- Enable and/or deliver secure and seamless government services to citizens
- Maintain compliance with government policies and regulations
Citizens Want Digital Interactions
55%
of citizens interacted with government 2-5 times last year.
67%
of citizens cite long wait times as a top pain point when interacting with government.
57%
of citizens want to interact with their government digitally today.
SOURCE: Entrust Citizen Pulse Survey
KEY FEATURES
DIGITAL ONBOARDING
Secures and streamlines remote citizen enrollment and onboarding with a digital-first approach.
DIGITAL ISSUANCE
One citizen identity with support for multiple digital identity form factors.
DIGITAL SIGNING & CERTIFICATION
Collect digital signatures from anyone, anywhere and expedite certification processes while increasing overall productivity.
ADAPTIVE RISK-BASED AUTHENTICATION
Maintain service delivery integrity and mitigate the risk of fraud by confirming citizen identity with knowledge, possession, and/or biometric factors.
MOBILE IDENTITY
Deliver digital identity, authorization, validation, and digital signatures on citizen mobile devices.
DIGITAL SERVICE CHANNELS
Improve government-to-citizen (G2C) interactions by offering easy-to-adopt, convenient, and secure digital channels including web portal and mobile app.
CITIZEN SELF-SERVICE PORTAL
Empower citizens with user self-management.
SERVICE MANAGEMENT PORTAL
Streamline service management for multiple user roles.
MONITORING & ANALYTICS
Access administrative portal to monitor, manage, and optimize e-government service delivery.
Entrust was an excellent choice for our passport project. Entrust understands our needs, provides a very solid and cost-effective technical solution, and they are extremely responsive whenever we have any questions or concerns.
Dr. Danette Ming, Chief Immigration Officer, Government of Bermuda
PRESS RELEASE
Entrust Wins UK Home Office Tender to Expand Digitization of Immigration Processes
CASE STUDY
Entrust Selected for Cloud ePassport System for the British Overseas Territories
CASE STUDY
Latvian Government Provides Secure and Convenient Signing Services for its Citizens
CASE STUDY
Entrust and Eurostar: Contactless Arrival & UK Exit - Applying Biometrics & Seamless Travel
ID Issuance
Entrust ID issuance solutions meet a full range of requirements, from basic photo ID cards for schools to high-assurance credentials for passports.
Identity Verification
Entrust Identity verification (IDV) solutions help governments meet their need for high-assurance identities.
Digital Signing as a Service
Our cloud-based digital signing solutions are backed by publicly trusted, eIDAS-qualified digital certificates.
